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HELP CENTRE

Frequently asked questions

Choose a topic and find the answers you need.

Getting started

How do I build a website with Keşfedil?

Start by choosing a design. Make the colours, text, images and pages your own, check the preview and continue to checkout.

Do I need to know how to code?

No. Make changes in the visual editor, and Keşfedil takes care of the technical setup and publishing.

Can I edit my website after it's live?

Yes. You can update your content from your account's management area.

Domains & payments

Can I use my own domain?

Yes. Choose to use your own domain at checkout and enter its address. It stays with your current provider. Ownership verification and DNS setup are completed before launch.

How is the plan billed?

Our Professional plan is billed annually, plus VAT. A .com.tr domain is included and belongs to you. Other extensions are priced separately.

Does my website go live as soon as I place an order?

No. Publishing moves forward once payment, domain setup and final checks are complete. You can track your order from your account.

Account & support

How do I sign in?

Sign in with a one-time code sent to your email address or verified mobile number.

How can I get in touch if I need help?

Email us using the link on our Contact page. If your question is about an order, include the order number so we can help sooner.

Still have a question?

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